@allsafetysolutions1 wrote:
Yeah I thought about letting it get delivered but I knew I was going to cop a neg/defect anyway, he was a nightmare from the start.......just had that feeling.
So do I get a defect for a neg and PayPal dispute or just the one? Sorry if this is a really dumb question.
I understand why you would refund - I did something similar with an unpleasant buyer recently, though I suspect they had the item anyway.
A transaction can get multiple defects, but only one will count towards your seller standing, so if you get one from the dispute, then another one (or two, eg via neg and low ratings) from their feedback, it will still technically only count as 1 in so far as your performance rating goes (the only time multiple defects from the same buyer will count is when they're across multiple items, and ebay will still take into account how many different buyers have given defects when working out your status. For example, say you had 3 defects from 3 different buyers, then another buyer comes along and gives 3 negs for 3 different items - even though that counts as 6 individual defects, because they're from less than 5 buyers, you can't lose TRS. If one more buyer came along though, you could lose it because then they'd all be from 5 or more buyers, in that case it would depend on the overall percentage... I hope that makes sense, it can get a bit confusing when the end result depends on varying factors).
