Winning bidder thinks the bidding on my auction they won was dodgy..... which it was not!

[cherry*135]

I am not sure how to reply to this buyer.

Buyer contacted me tonight after I sent an UPI for an item sold 5 days ago. They said they are reluctant to pay as  the auction comes off as dodgy to them. Also they said it was uncanny 2nd last bid was $1 less than their highest bid.

There is nothing dodgy at all... I presume she is alluding to shill bidding.. which is not the case - 2 other bidders apart from herself.. neither known to me. 

The amount it reached is about right for the item.

[robinsonmarineparts]

You have done the right thing, UPI.

[horizon1907]

am, I would let them know that they are welcolme to cancel as long as it on them, not you.  Change of mind.

[robinsonmarineparts]

Excellent advice.

[cherry*135]

Thanks, I will do what horizon suggested.. doesn't seem quite right not to reply to them at all... and just leave the UPI open.

Next question: if buyer does want a cancellation.. what happens with the UPI already opened?

[2011.narelle]

Hmm I've never had a buyer ask that one so could be a bit awkward to answer.

Are they a new ID? some of them from the threads on the boards think everything is shill bidding.Could explain that bids were by unknown buyers & that you cannot control the bidding process,except to cancel a bid if you don't like their history.You could add that you cannot bid on your own items.Just to make them feel a bit more secure perhaps you could say that as the seller,you can see the whole ID & there was no problem with the 2 other random bidders.May be an eBay bidding guide link to send them.Or send 'em here for some learnin'

I got outbid by $1 on Sunday 'cos my son unplugged my net connection & i didn't know about it.Nothing sus about being outbid $1 as the other bidder may have had a bigger max bid anyway.

If it's not a newish ID they may be just trying to get out of paying.

[cherry*135]

A bit odd. They aren't a newbie.

[cherry*135]

You won't be able to cancel a transaction if:

• You've sent the item.

• The buyer has already opened a request because they didn't receive the item.

• You have already opened an unpaid item case.

  Is that correct?

[2011.narelle]

Probably found something else & making excuses when you did the UPI ,meh a strike may make them bid more carefully.I hope they don't get nasty about it but i wouldn't be persuaded to do a cancel either.

[kopenhagen5]

Yes and I would leave the UI case closing 4 days after it's opened.

That way they can't leave feedback either in case they have their back up because you opened the case.