Wondering what my rights are

[oldbright]

Hi all,

I sold a broken radio to a buyer - radio was explicitly described as broken and untested in both the description and the photos. He received it, complained about it being broken, and requested a return because the 'item was damaged or defective'. I asked eBay to amend it to 'change of mind', which they said they would and agreed it was a case of buyer's remorse. They asked me to request additional photos from the buyer, which I also did, but he did not provide. eBay then stepped in, closed the return in his favour, and refunded his money because they said I hadn't contacted the buyer in time. I had contacted him on 3 separate occasions, and I provided the dates of those occasions. I asked for an appeal of the decision and the original decision was kept. I'm now minus a radio and $48.95, and eBay have ignored my last email.

Is there anything I can do now or should I give up? Cheers.

[oldbright]

My listing was as accurate and realistic as it possibly could have been. Thanks for your input.

[padi*0409]

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@oldbright wrote:

I would also like to note that everyone is telling me I should have 'listed it for parts or not working', but that is not an option in the collectable radios category.

"for parts or not working" is what you should have put in the listing title

I merely wanted some support or understanding from fellow sellers.

Take it on board that other members do not agree with you then. If you continue to list items the same way then don't be surprised when the negs start rolling in and eBay shuts you down as a seller.

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Edit. "My listing was as accurate and realistic as it possibly could have been. "

No it was not because you couldn't be bothered putting a battery in it to check if it WAS working. The implication in saying "untested" is that it could work.

[oldbright]

I have over 1000 positive feedback and 16 years of being on eBay, so I must be doing something right.

[*sons_and_daughters*]

I'm done. I give up. I refuse to bash my head any longer. We have bought countless vintage radios that were for parts or not working, which helps restore others that have potential, and they have. You believe what you want to believe, I'm not going to argue. You lost. 

[oldbright]

I'm glad, because you were extremely insulting. Most of my items are bought by people who understand they may need restoration - that is why I sell them.

[padi*0409]

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@oldbright wrote:

I have over 1000 positive feedback and 16 years of being on eBay, so I must be doing something right.

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As a buyer you can only get positive feedback. Your grand total as a seller is 226..........with a neutral in there.

[*sons_and_daughters*]

I'm only insulting to you because I am not telling you what you want to hear. I'm sorry that hearing facts is coming across as being insulting. It wasn't my intention. No one here is going to tell you what you want to hear, because people here give factual information, nothing else. We don't pat you on the back to make you feel better. Sorry, but that's just the way it is. Try calling ebay, you'll get even less from them.

[oldbright]

I'm responding to your comments regarding chronic health, bud. Don't get into people's personal lives if you're 'only here to give factual information'. It's not a good look, and it's exceedingly upsetting.

[oldbright]

Your grand total is 0, I'm unsure what your point is...?

[padi*0409]

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@oldbright wrote:

Your grand total is 0, I'm unsure what your point is...?

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Surely you're aware that people use posting ID's on the boards in many cases and not their selling ID's.