Hi. i recently sold an item. Carefully packaged it and sent it off the next day to the the USA. I notified the buyer the tracking number and also issued a partial postage refund of $15.60 via Paypal as the ebay postage calculator cost and the actual postage amount on sending it differed.
Happy i had poffered a greats ervice, care in packaging, prompy postage and good communicationa s i always do....
i was totally shocked today to find i had been given the following negative feedback (my first ever).
"$91 to ship 16 crash, yet the cymbal was not packed properly- little padding/box"
and my reply:
"Not $91 was $81.60 then refunded $15.60(actual vs calculated) @time of posting"
he has misquoted the original postage cost for one thing.
i have also applied for send a buyer a Feedback revision request and hopinghe sees the error of his ways.
