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Forum Posts

Removal of NEG

This morning we got a big red dot which we believe is unfair. A buyer bought an item (5x pairs of hair clips) where the listing clearly states no choice of colours and/or styles due to the many variations. You will receive 5x pairs in random colours ...

User avatar by Community Member
  • 673 Views
  • 8 replies
  • 0 Helpful

Is Omniture stats really working?

I was under the impression Omniture stats was working for a long time. So when unique visitors and page views dropped last winter I thought it was just because ebay made changes. It was not har to believe in it because sales dropped too. But now I do...

User avatar by Community Member
  • 355 Views
  • 4 replies
  • 0 Helpful

fair or unfair trading?

I was surprised & disappointed to see other seller's similar items advertised by eBay BETWEEN my listing's details/price and my item's DESCRIPTION. This is effectively in the body of an advertisement I will be paying $200 plus for, (should my item se...

User avatar by Community Member
  • 483 Views
  • 5 replies
  • 0 Helpful

Picture uploader failure using Firefox

Hi,Anyone has a solution for picture uploader failure using firefox?The Basic works fine but when i try to upload pictures by Standard Program always fails in firefox but works in Internet Explorer.The error just says in red "upload failed"I have jus...

User avatar by Community Member
  • 214 Views
  • 1 replies
  • 0 Helpful

How to cancel paid transaction

The buyer has paid for a out-of-stock item and we both agree to cancel the transaction. Full amount was refunded via PayPal. But there is no option in "cancelling the transaction" or "resolve a problem". EBay said the case is close because the item h...

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Open PayPal Case

I have someone who bought 2 of my patterns, not on Ebay, and when I got back from the Post Office from mailing them, I find that they have opened a SNAD, case against me, because they went back and read the listing and saw that a crochet pattern is i...

User avatar by Community Member
  • 657 Views
  • 19 replies
  • 0 Helpful

Paypal invoice protection?

Hi guys If a person pays for a item off-ebay through a paypal invoice ( th invoice has a description of the item ) Can they make a claim for item not recieved and not as described ? I have heard they are not eligible tome make a not as described clai...

User avatar by Community Member
  • 3124 Views
  • 10 replies
  • 0 Helpful

how do i cancel a payment?

A buyer has made a payment to my account but it was pending for ages. Now I found out that I can cancel that payment and resend them an invoice through paypal, but how do I cancel the payment?

Resolved! How can I unblock a specific bidder without changing my general buyer requirement blocks?

Hi all,Hope you can help with this. I have set my buyer requirements so that noone with 2 or more unpaid items in the last 6 months can bid on my items. This morning I have had a request from a prospective bidder to unblock her as she is keen to bid ...

Resolved! I am attempting to set up an item for sale but cannot edit text

The font size and centering etc are not available to me in setting up an item for sale - I've entered the title and photos but cannot edit/format the description. I have gone into review but there is no opportunity to edit/format in there either. Hel...

User avatar by Community Member
  • 468 Views
  • 5 replies
  • 0 Helpful

The layout on my ad is all one long paragraph

I am selling items as I have done for quite a while and the decription becomes one long sentence like paragraph. No matter how I set it out on the creation side when I go back in to view or revise its all jammed into on paragraph with no gaps between...