Selling

Sent item accidently before payment

Hi this is the first time this has happened. Sent out an item prior to payment being received. Messaged buyer who said they received it Friday and that their PayPal account says money has been taken out. This I know to be not true as I spent 30 minut...

Slow Sales

Hi All, Just wondering if anyone else has experienced slow sales over the last couple of weeks. Is it due to Ebays upgrades?

Resolved! Is there a stipulated ruling that states a maximum number of replies to messages on ebay?

I am in the middle of comms with a seller and right in the middle of messaging.....I get literally barred from responding/replying by an innocuous 'red' message from ebay stating that I have exceeded the number of replies to this message today and to...

Send the first item or how long to wait for payment of second sale?

Hi, we have sold one item and the buyer paid immediately through Paypal for this including postage. But within a minute the same buyer bought a different item but did not complete the checkout process. I have sent an amended invoice through Ebay for ...

Paypal change of address

I have over 50 items listed for sale and want to change my old paypal address to a new one for where my buyers send payment to. Can I alter the address in bulk or do I have to do each listing one by one ???

how do i change the postage price?

Hi I have sold a pair of glasses and the buyer has contacted me and i want to change my postage price. how do i do this?

Resolved! Store reviews

I was wondering where you can find the reviews of a store. In the listings now, ebay has got the feedback stars and also how many reviews? Not sure where they are or is it simply the feedback comments a store has received?Hope you can enlighten me. T...

Australian eBay

Hi all,Is there an Australian eBay phone number? Does anyone have it or know where I can find it?Just can't get my point across when I'm trying to talk to someone on the other side of the world!Thanks so much.

Who is responsible for delivery of an item, the buyer or the seller?

I have sold several hundred records and CDs on eBay and only once has a buyer claimed that he didn't receive the item. In that case I refunded both the purchase price and the postage. It occurs to me that there is nothing to stop an unethical buyer f...

Australian Post Tracking

I am tracking a small parcel using Track my item on Australian post website but the tracking activites seem very inconsistent. So far they are; 25/7/13 10:15 Received by Australia Post Lower Plenty Vic29/7/13 5:47 In Transit Penrith NSW29/7/13 06:43 ...

selling internationaly

i reside in australia can i sell in us$

Please help with buyer's question

Hi all,I have a pack of six plastic drinking glasses listed. A buyer asked if I had any more (yes), how many (12 more), and if she could buy the lot, but needs them by this Friday, and is prepared to pay extra to express post them.I was agreeable to ...

How do I put my new eBay listing template into all my listings in one change?

I have a new eBay listing template, and would like to put it into all my listings globally. I tried editing all my listings, and pasted the code into the description edit of all my listings, but it does not take photo's or the old description across....

Customer claims he did not receive order even tho delivered and signed for

I have a situation with a customer who claims he did not receive his item. He bought the item on 5 June and I shipped it 7 June via Fastway couriers. When I shipped it I sent him an email with tracking number and estimated delivery date. On 25 June I...

how do I find a specific seller

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