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Sales Query

This is my first ebay sale and customer keeps saying they are having problems with paypal and want my email address or bpay details. How do I handle this?

User avatar by Community Member
  • 1232 Views
  • 13 replies
  • 0 Helpful

Help needed to improve listing

Sales have really dropped off recently and unsure why. It would really be appreciated if you could have a look at my listing and tell me where you think I could improve it. http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=271167611815&ssPageName=...

Resolved! Feedback

I have received a negative feedback from a buyer who bought my crochet pattern for $5.50 and she thought it was a crocheted garment.I have clearly written in the item description. 'PLEASE NOTE; THIS IS A PATTERN ONLY, IT IS NOT THE FINISHED ITEMS. YO...

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  • 1418 Views
  • 14 replies
  • 0 Helpful

Suggested Postage costs by eBay??

Howdy all...OK, so I've been selling on here for a few years on and off now, but I list via Auctiva, so am not familiar with eBays Turbo Lister options and stuff...Anyhoo.... I recently bid on and won some kids snowboarding lots for 99c, with $9.95 o...

User avatar by Community Member
  • 1125 Views
  • 11 replies
  • 0 Helpful

Customer wishes to return item , who pays postage

Hoping someone can answer my question. Buyer has sent a message wishing to return a purchase she made. Item was brand new with tags still attached. They were a pair of pants by a known brand, she says the sizing is different to the pair she already h...

how dumb is Australia post getting?

over the last several months have had several letters [2 internationl] delivered back to me. bewilders me that the postie thinks i live in Norway and America. can understand a computer reading my little return sticker by mistake but the postie?when i...

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  • 2741 Views
  • 15 replies
  • 1 Helpful

new postage policy

Hi and maybe Im being really thick but the new 'postage policy' thing that has appeared across all of my listings is really crazy. Especially as I've now discovered that yes, I can add for domestic postage additional cost for second item but NOT for ...

Non payer etiquette?!

Just wondering about your opinions, what is the etiquette for lodging a non-payment case? Should I nag the buyer a few times first or just lodge it? I can see in their feedback score, that 5 out of the 12 comments are negative (though of course have ...

post foam boxes

Does anyone know if it is safe and or acceptable to post your items in foam fruit boxes. I imagine that they might break easily at postal sorting centres. Any feedback much appreciated