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Unwarranted neg feedback

Hi, a couple of questions. 1. How do I reply to negative feedback? 2. I sold an item. Listed the postage cost, as you do. The buyer won the item, received it and then left neg feedback about the cost of the postage. In the same neg feedback, they com...

auctions and best match

do auctions move up the search rankings when they have bids and/or watchers or are they purely ranked based on time ending soonest? ta

upping seller allowances, bad phone service

i have rang ebay 3 times today regarding upping my seller allowances as they have asked me to, 1st time after 7 minutes of holding i get someone saying that i will get a call back as its busy, nothing for 4 hours, again call up, after 24 minutes i ge...

New to selling

I am a bit lost and need help. I listed a bag and after frenzied bidding decided to warn buyers I'm not sure if its as valuable or original as the bidding was indicating. Bidding continued and it sold. Then the winner who hasnt paid asked if it was o...

User avatar by • Community Member
  • 241 Views
  • 3 replies
  • 0 Helpful

VHS Videos look like DVDs?

I find it amazing how people can ask: is this a DVD or a video? said it in the title and the description, but after one of my buyers paid today for 2 lots, they decided they dont want it - thought they were DVDs when It clearly says videos, oh and th...

User avatar by • Not applicable
  • 479 Views
  • 6 replies
  • 0 Helpful

Didn't think it was allowed....Selling Concert Tickets

Just wondering what the policy is on re-selling tickets for a major concert, Pink tickets on sale at ridiculous prices and the sellers don't even have the tickets in their possession. Risky for the buyers BUT I thought it wasn't allowed. I thought Eb...

Reasonable timeframe for refund.

I've been doing a bit of a clear out around the house and selling a few items. I sold an old cordless phone system, It was only about 6 years old and worked fine last time I used it but has been in storage about a year. Item sold on 5th Sept and buye...

Is there an ebay black hole?

Not sure if it is just me, but at least once a month I experience 2 or 3 days of zero sales, zero visits etc. It's as though all my listings go into a black hole and I am not visible on ebay. Am I alone, is there something I am doing to contribute to...

Combined post issue

Hi Fellow sellers! I am having issues with combined post: 1) not letting me know when it is applicable 2) not issuing a postage price to the buyer when I recalculate using one of my postage options The choices are: Standard postage Registered postage...

Australia Post/Click and Send Online Security Breach

http://www.heraldsun.com.au/news/national/australia-post-in-online-privacy-breach/story-fndo45r1-1226498834454 Arrghh. This is absolutely no surprise to me but makes me boiling mad. When Click and Send first started I took them to task over the fact ...

User avatar by • Community Member
  • 764 Views
  • 11 replies
  • 0 Helpful

eBay selling a tough place to be !

After a long - 1 year absence from eBay I have decided to revisit and buy some presents for my nieces. I have looked at my favourite sellers items to discover that one of them had some gorgeous stuff on offer and then proceeded to read her / his feed...

Neutral feedback and neg comment revision...?

Only my second neutral/neg in 7 years on ebay. Today I received a neutral feedback with a somewhat neg comment for a recently sold bicycle kickstand - "Prompt but does not fit most Mountain bikes." Would he really know if the kickstand doesn't fit mo...

fees

Hi, wondering if someone can clue me in! I recently sold 9 items, last time i sold you got up to 30 items free a month, i have just received a statement for fees, has the 30 items fee free/month changed recently? thanks

User avatar by • Community Member
  • 299 Views
  • 5 replies
  • 0 Helpful
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