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More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

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Default Invoice Info Incorrect

I have noticed in my last three auctions, that the automatic invoice that ebay sends the seller have had old information in them about my bank details and phone number etc. I had searched through the forums to find how to fix this, tried to update th...

User avatar by • Community Member
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  • 3 replies
  • 0 Helpful

I've jumped on the closing bandwagon!

I have decided to close up. Even though my limit got raised from 200 to 260, considering the store fee hike, it is not a good return So even if 'over there' has slow traffic, the store is only $5 a month and no selling limits plus you still get the 3...

Thanks All - our stores are CLOSED

Under our other ebay usernames, today we closed 4 ebay stores. Each specialised in something different. We are unable to pay the increased monthly fees. increased final value fees, increased paypal fees. We feel that we are not part of anything worth...

Dodgy buyer or dodgy AU post staff?

Just warning for Ebay AU community. Lately I have sold designer made genuine sunglasses (for over $200) and on receival of the package I was told by the buyer that glass is broken and one arm is missing (these were rimless so if you broke off the arm...

User avatar by • Community Member
  • 1081 Views
  • 12 replies
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Cancelled Purchases Because Of Death In The Family

I have just received my 3rd request in the past 2 weeks to cancel a sale due to the death of a close family relative. I am not a heartless person, but I am also not stupid. I know that this reason for cancelling a sale is being experienced by more an...

User avatar by • Community Member
  • 2594 Views
  • 39 replies
  • 0 Helpful

What is Ebay doing??

Has Ebay changed its policy to allow the listing of counterfeit items?...I can think of no other reason they have not pulled an auction for " Gold metal detector minelab GPX5000 Industrial Mining Equipment " which has been reported as a fake by at le...

User avatar by • Community Member
  • 379 Views
  • 3 replies
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Labellers

Hi sellers. Just wondering how many of you print your own labels and/or use a labelling machine/thingy? Is it cost effective to buy a small label-printing device for a small seller?

Seller Proctection Question

I have recived payment on item sold here via Pay Pal & it is a eCheque. It Says Seller Proction Not Eligble Why Would that be? It was sold on ebay & Buyer Completed ebay checkout. Just Wondering why am I not Elible for Seller Proction? Is it Because ...

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  • 351 Views
  • 3 replies
  • 0 Helpful

PP & pick up

It is easy to say do not accept PP on pick up item, but how do you deal with somebody who bought my $300 item that I would normally post (with all the extra insurance and registration) but I do offer the option to pick up. The buyer (living 100km awa...

How do you sell a digital PDF file?

I basically have a cookbook that I am wanting to sell digitally on ebay. it is a PDF format and just wondering how i create a list that will send the file straight to the customers email? Thankyou!

User avatar by • Community Member
  • 2676 Views
  • 3 replies
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Is this message fom eBay legit?

Hi, I just listed a couple of DVDs for sale. I'm no big seller, just clearing some spare stuff. This morning I got this email, purportedly from eBay: Dear gailkav {email address removed) Based on your account information and activity, it looks like u...

User avatar by • Community Member
  • 914 Views
  • 7 replies
  • 0 Helpful

Cancel bid for a buyer??

Hello, I have an item with 9 hours till auction finishes.The highest bidder has just messaged me asking me to retract his bid as he cannot afford the item anymore. Can I even do this?? Thankyou

User avatar by • Community Member
  • 339 Views
  • 2 replies
  • 0 Helpful

Buyer claims a part is missing- is this Buyer Fraud?

Dear EBayers, I have been EBaying for years in a small way, buying and selling, but this one has me stumped. Here is what I wrote to the Buyer: "Let’s takethe perspective of the EBay Customer Service Department and review theinformation as they might...

User avatar by • Community Member
  • 1999 Views
  • 11 replies
  • 0 Helpful
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