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Forum Posts

How do I cancel an Item without receiving a defect?

How do I cancel an Item without receiving a defect which ebay, in their infinite wisdom automatically ticked to relist? I DID NOT nor do I ever tick the relist button without giving considerable thought to the Item concerned; I have also had a proble...

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Ebay postage label - has it been fixed?

Hi all, I saw recently there were issues about ebay postage label such as incorrect amount was charged or the barcode doesnt scan at Aust post. Just wondering if the issues have been fixed and if it is "safe" to use the ebay label now?

Sale item - Returned to sender?

Hi all, Well it looks more than likely that one of my items will be returned to sender, as despite the parcel being in waiting since 10th, it is still there according to tracking and phone contact with Australia Post. The cust rep did say that the "c...

Ebay postage labels

Is anyone else having an issue with the Ebay generated postage labels not scanning at Australia Post,so therefore no tracking information able to be received ? I asked Ebay and they said it is a known issuebut it's not on their announcement page. I'm...

Resolved! Buy with incomplete address.

Buyer purchased an item from me 3 days ago, they paid straight away with paypal.Same day I went to wrap their item hoping to post and realised their address is incomplete, there is no street number or street in their details.They have 0 feedback and ...

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I have a non payer about whom I will be contacting Ebay tonight. Should I put them on the BB list?

Do I have to wait for a case to close before I put a non-paying buyer on my Blocked Bidder list? I don't want her to buy any of my other BIN items and then not pay for them. She has a feedback score of 1 and perhaps a fake name. She has not replied t...

Seller paying for return postage

As I understand it, sellers are required to pay for return postage in the event of an unsatisfactory transaction. Does anyone know how this is handled and who determines the return cost? And is proof of postage still required?

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Suggestions for an eCommerce store

Hello fellow eBayers. I came on to see if I was the only one whose sales have literally stopped completely over the last week which is a first for me and it seems eBay is playing games yet again. Having been solely on eBay selling for over 11 years n...

Appeal eBay quick decision

Question:Anonymous,I sold a leather jacket from The Netherlands to New York. I really needed the money and this was something worth of value ($400+). I shipped with a tracking number and signature confirmation. Only 10 days after shipment the buyer s...

Feedback is Optional.

I am trying to decide if as a seller I will continue to leave feedback. Any thoughts?

Post Office Pick Up

Hi all, Just wondered what all your experiences have been with buyers timescales in picking carded items up from the LPO? I seold an item around the 6th March, and it was delivered to the LPO after attempted delivery on the 10th. I know this is not a...

Postage rebate not on December invoices

Have any other sellers noted an abscence of the Aus Post rebate for parcels under 500gms on their December invoices?Both my accounts are missing the rebate which adds up to around $30 with both accounts combined?

Postage and tort law

Hi Folks I do hope i word this correctly here goes drum roll .... Ok say for arguement sake I posted an item the buyer did not recieve the said item Can Ebay be accountable ,,,, to help look or find the said item ??? as Ebay has taken a % in the post...