buyer wants to cancel

[kriste30]

buyer sent me message asking to cancel because he thought it was a different version of the item. 

he waited over 30 hours to contact me after he purchased the item.

my item is clearly labelled and the picture clearly shows what it is.

is there anything i can do other than cancel the transaction and block him?

[kopenhagen5]

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@ilce wrote:

You can put a non paid dispute in after 5 days of buying. Then after 3 days if they havent paid they will get a non paying strike. 

They cant leave negative feedback if they dont pay but if they do they can.

I advice just to cancel order. Its so much easier.

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It's 4 days after sale date and 4 days after case opened that it can be closed.

I agree, just cancel.

[repentatleisure1952]

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@curraone wrote:

So you can choose which action to take

1.    Cancel the transaction - using seller changed mind

2.    Go for the unpaid item way

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I think that would be "buyer" requested to cancel.

Don't want to confuse the OP.

[curraone]

oops, sorry

[paper-jack]

THe last time I had a buyer requesting cancellation and used "buyer requested" as my reason to ebay, ebay relisted for free. Don't know if it was a special action or usual in these situation.

[collect247]

Well if you have free listings left then of course ebay will relist it for free