can I open a non payment dispute if buyer rejects to cancel transaction

[has_your_name_on_it]

can I open a non payment dispute if buyer rejects to cancel the transaction

[davewil1964]

Not sure. I know you can't do it the other way around.

Try it and see.

If you got confirmation from the other party that they would accept a cancellation, and you got it through eBay messages, you should be able to get eBay to refund your FVF anyway.

[has_your_name_on_it]

thank you Jim,

but I need to know more specifically on the grounds of a policy dispute (good luck hey)

cheers

jon

[zelly888]

By the way Jon it's Dave not Jim

[*sparklz*]

No

once they reject the request to cancel you can not open a non payer dispute.

If they have agreed by ebay messages to cancel then they rejected the request when you sent it then call ebay and they will do a manual refund of the fees when they can see they would agree to cancel.

[has_your_name_on_it]

my sincere apologoies Dave, thank you again

[has_your_name_on_it]

Thank you, that's what I thought.

Very much appreciated. Jon

[digital*ghost]

I would advise considering the reason the request was rejected and why they are not paying before attempting to open a dispute, as while it can be done, I can't condone opening a UPI dispute if it would be unfair to the buyer (and I'm not saying it is, just that it's kind of reliant on the specifics of the circumstances, and I don't know the specifics of these circumstances to say one way or the other whether I'd recoomend the UPI dispute).

[ajarnjenny]

I have had people ask to have a cancellation, then when the cancellation request is sent, refuse the cancellation or just ignore it.

[*sparklz*]

If they ask to cancel then reject it call ebay and they can see the messages and will credit the FVF manually.

Then make sure the offender/s are on you blocked bidder list