on 27-03-2013 12:23 PM
I think the joint venture between eBay and Aust Post for reduced postage is great, and great you can organise the postage costs online.
However, it is really disappointing that it takes up to 7 days working days to receive your bags from Aust Post!! They are Aust Post afterall!
I was not aware of this, and so as not to delay some buyers, I will now have to post items while waiting for the bags through normal postage, at a higher rate than I quoted (eBay bags) so now this costs me money.
Really disappointing when almost everyone else you buy from online in Australia can comfortably get it to you in 2-3 days in major cities.
I look forward to getting my bags end of next week! Very inconvenient..
on 27-03-2013 02:36 PM
I guess they are a big organisation and the satchels are all sent from one place in Sydney (? i think), so it can take a while. I have wondered why they do not give few boxes to every local sorting centre, and have them processed there for delivery to that area.
But saying that, my orders came within few days, anyway.
on 27-03-2013 03:15 PM
Mine come from a facility about 15 mins from me so I usually get them in three days:-) Obviously it depends on how far away from the nearest AP facility you live.
on 27-03-2013 03:28 PM
I read somewhere that the eBay satchel orders are processed through a contract fulfillment service, not actually by Aus Post, so their mail takes the same time to deliver as every other business.
on 27-03-2013 03:31 PM
When C&S first started I got caught short a couple of times due to slow postage, now I just keep a back up pile of about 50 satchels should I ever run short again. Might be overkill but it only costs a few dollars for peace of mind 🙂
on 27-03-2013 04:07 PM
Really disappointing when almost everyone else you buy from online in Australia can comfortably get it to you in 2-3 days in major cities.
Actually, with the exception of ebay sellers who on the most part post extremely quickly, I find many websites can take up to 2 weeks to even post the item let along receive it.
on 27-03-2013 05:30 PM
The last lot I ordered they waited 4 working days to post- I wasn't very amused and marked their stars accordingly.
on 27-03-2013 05:39 PM
The few times I have ordered the satchels they have reached me within 3 days. Guess I am one of the lucky ones lol.
on 27-03-2013 05:52 PM
I wish I received mine in 7 days, last lot took 13 days to QLD. I also notice they take 4 days before even being dispatched. There feedback is atrocious.
on 27-03-2013 06:33 PM
I wish I received mine in 7 days, last lot took 13 days to QLD. I also notice they take 4 days before even being dispatched. There feedback is atrocious.
Why would they care, where else are you going to buy them? :^O Old story - Where there is no competition for the customer market, there is no need for exemplary service.
Wonder if eBay will remove the TRS if they get enough negs