eBay incompetence, why can't you contact customer service, why dont customer service return requests

eBay has become useless, recently my account was hacked and some dirty **bleep** sold women's clothing u dear my account, eBay customer service said they had corrected it and put me through the wringer to change my account BACK to Australia but had not trouble letting a fish head move my account location to China. 

Dispite saying they had fixed everything on still getting emails from disgruntled buyers and now when I dhave want to sell something my account gets transferred back to China and I'm told to contact customer service there.

 

AMAZON is looking better everyday. 

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eBay incompetence, why can't you contact customer service, why dont customer service return requests