on 24-03-2020 11:16 AM
I need help on what I can do.
I understand there is a 21 day hold limit due to being a new seller, but I've not received the funds for two items I have sold still and this is well after the dates that the funds were expected to be released to me - one is a week and a half over the estimated release date..
I've contacted eBay twice in regards to this and even though I was told the funds had been released they still haven't come through. I've also checked with PayPal to make sure that there isn't any holds on their side, but the odd thing is these lending payments aren't even showing in my PayPal either.
Does anyone have any advice for me?
24-03-2020 11:26 AM - edited 24-03-2020 11:27 AM
24-03-2020 11:29 AM - edited 24-03-2020 11:30 AM
Wow, it is so refreshing to have a new to the boards person asking for advice in a pleasant way. Thank you. I am sure there will be many people offering to help you with this attitude 🙂
I am sure someone more experienced with this particular issue will be along shortly to give you good advice, but have you checked your Paypal account and made sure your details are correct there?
Edited: Oops, I type too slow, lol
on 24-03-2020 11:31 AM
on 24-03-2020 11:33 AM
24-03-2020 11:37 AM - edited 24-03-2020 11:38 AM
Can they still see the transactions though if they aren't even showing up in my PayPal at all though?
That's unusual.
Is it possible there was a typo in the PayPal address in those listings ?
Mention that to PayPal, I have found PayPal to be very good over the phone, unlike the eBay call centre in Phillipines.