Well after more than 10 years of selling on ebay I have decided enough is enough and I will no longer be selling items on this website. I am so tired of the amount of control and manipulation that ebay have over sellers. Unfortunately I have rec a few negs in the past 12 months for various reasons and I can cop that on the chin. But what I can’t get my head around is all the restrictions they place on you as a seller. I have a feedback score of 2765 which I think is pretty good and up until 12 months ago I was always on 100% but alas after a few problems which I will take responsibility for I am now down to 97.9%. Since my last neg any payments that I have received from paypal are now withheld for about 3 weeks. That to me is misappropriation of funds. And I would love to take them to court over that but I am just a small fish in their very big ocean and nor do I have the funds for that. So along with holding onto my money, they are also restricting how many items I can sell (not relisting GTC items) and apparently I can’t request to list more as my account is below standard, according to them. I am doing everything possible that they suggest, i.e. offer free postage, I day turn around, 30 day returns etc. etc. And then to really make me angry I tried calling them to discuss a problem I had and the recorded message said ‘your wait time is less than 10 mins’ but after 11 mins the music went dead and so did the line. I had to hang up, so I sent a message via email instead. I will now sell on my own website where I will be free of ebays listing and final value fees, no more restrictions on how many I can sell; I will be my own boss in charge of my own future. And yes there probably won’t be as much traffic at this point in time. But I will get myself organised with Social Media and direct traffic to my store that way. Ebay needs to be very careful as I am sure I am not the only seller that is leaving their nasty regime. There is a tidal wave of discontent happening out there in ebay land and I believe this company will go downhill if they don’t change their attitude towards sellers. And this ridiculous system where by sellers cannot give true and accurate feedback about a buyer is so unfair.
Ebay wake up and treat your sellers with more respect, without them you have nothing.
