feedback I leave for buyers is only showing 1-3 letters?

[grannytakesatrip17]

Hi there,

As a seller I always give positive feedback to buyers as soon as funds are received. A couple of weeks ago, someone messaged me and said what does Imm mean?

After a bit of confusion I figured that for some odd reason the full sentence was not entered.

It was something like- Immediate payment made. Thank you. AAAAA

All I thought I could do was apologise and explain that there are several feedbacks which I regularly use and as soon as I add eg Imm the sentence automatically appears, I then press send or enter.

I dont generally look at feedback I have left for buyers, but recently I have noticed that I have not received much feedback, which is very unusual.

So this evening I looked and was horrified to see several others which say just I or Imm. This is not good.

I feel bad about it and really need to find a way to correct this. I am in WA and it is too late to contact ebay.

Is anyone else having problems like this and/or can advise me what to do.

Thank you for your help

[grannytakesatrip17]

I have now found the feedback forum and how to make additions, but no matter how many times I try, that doesnt work either. It appears that this has been happening for some time.

Hope someone can help me here please.

Thank You

[digital*ghost]

I also use autofill to leave FB, but I do it in bulk via selling manager, and haven't experienced this personally, but the new FB format was having problems with auto-fill and saved comments, so this issue could be an extention of that.

Probably the best work around would be to copy / paste the full comment rather than using auto-fill. 

[grannytakesatrip17]

Aha, that is a good idea. I noticed that when I left new comments they seem to go through ok.

Thank you, I will try that.