how do I get my fees back

[jettboy365]

How do I get my e bay fees back from E bay? when an item is suposidly sold by auction but the buyer does not pay?

Yet e bay takes their fee as if the item was paid for? This is a lot of money on a high priced item.

[digital*ghost]

You need to open an Unpaid Item case, which you can do once a full 4 days since the sale has passed. The case can be closed after another 4 full days and the FVF will be credited back to your account (when you view the case details, it will say "awaiting payment", but once the 4 days have passed it will switch to "You can close this case now". The buyer can still pay during the 4 days the case is open, and will close automatically - without a FVF credit - if they pay by PayPal). 

If the case closes without payment, the buyer will receive a strike on their account, which may help prevent them from bidding on or buying items if the seller has blocks in place (to put blocks in place, go to My eBay > Account > Site Preferences > Buyer Requirements, and block buyers with two or more strikes in 12 months for the strictest setting). 

[davewil1964]

Maybe a quick [re]perusal of the Site Map re 'Selling' might be in order.

You did, of course, read up on all of this stuff before you started selling, so you have obviously forgotten.

[i-love-my-sheep]

As a bit of advice with your listings, your titles are very misleading and you are violating policy with your wording. You can state what make and model the car is, but you can't add things like 'not M3, evo etc etc". You can only say what it is, not what it's not. That is keyword spamming and against the rules. If someone reports it, eBay is within their rights to remove it.

Also, out of 4 sales, you've copped 2 negs. If you get another inside 12 months since your last, you could lose your selling privileges. Not having a go at you, it's easy enough done when you don't have a high rate of feedback, but just giving you the heads up, so if it does happen, you know why.

One last thing, the car you currently have listed, is that the same one you are wanting to open the unpaid case for? If so, you can't relist until the case is closed as the original buyer may pay once the case has been opened against them.

Good luck with it all. It's horrible having non payers, especially when there's that much money at stake.

[i-love-my-sheep]

Something else I noticed about your ad. The part at the end where you mention you could end the listing early due to being advertised elsewhere, another big no no. Another breach of policy. You can't advertise something on eBay and also elsewhere. I'd advise revising your listing and removing that sentence.

In regards to the posted question in the ad, the bidder can cancel his own bid, or you can do it for him. You don't need to contact eBay for that. 

For your buyer to cancel their own bid, they need to click on this link http://offer.ebay.com.au/ws/eBayISAPI.dll?RetractBidShow

For you to cancel a bid, you can do that here, http://offer.ebay.com.au/ws/eBayISAPI.dll?CancelBidShow

[phorum_junkie*]

Oh dear, you really need to do some reading before you list. Motors is one of only two categories that you don't have to offer Paypal, that is because there is no buyer or seller protection so if somebody pays with a stolen credit card they take the car away and then a few weeks later Paypal will reverse the payment and you will have to pay them back. You have also offered cash o delivery, that means you are agreeing to deliver the car, anywhere in Australia, and get paid when you hand the car over.

Scammers are well known for targetting inexperieced sellers and it is prettty obvious from your listing that you do not quite understand how ebay works and could fall foul of a low life and end up with no car and no money.

[5kazam]

For what it's worth - I'd be changing 'Posts to Australia' to 'Free Local Pickup', unless you intend sending via a car carrier, which would be pretty expensive!

[cq_electrical]

I personally think the OP would be better off ending his listing altogether and starting again from scratch.

There are simply far too many listing violations in his existing listing to allow it to continue.

[i-love-my-sheep]

He shouldn't even have relisted it in the first place as the previous transaction hasn't been finalised yet. The reserve hasn't been met, so chances are it won't sell today anyway. 

100 bucks says he relists it and doesn't fix any of the violations!

[cq_electrical]

I think I'll pass on that one, thanks sheep.

I only bet on sure things these days. 😉