sold an item and then the buyer accused me of cheating an ebay invoice

[reallyhardtofind]

I recently sold an item and as usual I sent the invoice the same way as I have been doing since 2007 then the buyer starts ranting that I have tried to charge them with AU$ instead of US$ and they accused me of charging more buy billing them in AU$ than US$....they then went on to say they will take the matter up with pay pal...So having nothing to hide I said call paypal do what ever....what I find amazing is I sold the item from australia in AU$ and then some how I changed the currency...for the first time ever I was confused as I didn't know I did anything wrong all I did is sent an invoice like I have always done....What bothers me is the accusation that I have cheated an ebay invoice.....then after all the fuss the buyer pays for the item and gives me no reason why they paid and or what paypal said....I refunded their money as I dont want to deal with people like this.....I have reported the messages to ebay and now awaiting neg feed back from this moron  .....what a crazy person accused me of cheating an invoice thens pays for the item then expects me to complete the deal....no way why the bloddy hell would I trust this person at all.......another good buyer I guess....

[thecatspjs]

No I never said ebay trumped the law.

I was just refering to the conditions that we buy and sell in accordance to and they have some relevance.

[thecatspjs]

---

crikey*mate wrote

---

I pointed out how you broke the law so that in future you may be able to refrain from doing so in order to protect yourself against legal action.

---

Sorry crikey I don't think any individual poster should make such statements such as you have.  IMO it is for an individual to pursue in a situation like this, and our judicial system to decide if anyone has broken the law.  

I can only suggest that it might be wise at a minimum include might or may, to cover your toosh.  I know I forget to make it clear that I am expressing a personal opinion only sometimes too.

[reallyhardtofind]

the buyer got their refund and they have been block by me and I reported all the messages to ebay and thats final.....I dont do business

with crazies, when I looked at the buyers feedback as a seller its a little shady too....alls I was doing was letting people know what I was accused of...which initially was mind blowing from my end as I didnt think sellers could manipulate ebays elctronic invoice system...

never cheated anyone on ebay just tried to give them stuff they want......no law broken here

[reallyhardtofind]

sellers keep ebay alive and we should be treated with more dignity..ebay gets there fees when the sellers pay them....a lot of work goes into selling not buying

[phorum_junkie*]

Scenario 1. Buyer makes a bit of a tool of themselves, finds out that is what they have done so being too embarrassed to say anything just pays which, under ebay policy means the seller should send them what they purchased. Seller puts in a little note saying they are so glad they realised that itl was all above board and hope they enjoy their item.

Likely result the seller gets good feedback and DSRs, pockets their profit.

Scenario 2. Buyer makes a bit of a tool of themselves, finds out that is what they have done so being too embarrassed to say anything just pays which, under ebay policy means the seller should send them what they purchased. Seller refunds their payment and refuses to send.

Likely result the seller gets a neg and trashed DSRs, they make no money and have to pay a fvf on top.

For me the profit would be far more important than giving in to what is essentially revenge on somebody who probably isn't too bright.

[reallyhardtofind]

its not always about the money...don't like been called a cheat...theres plenty more fish in the sea....I sell antiques not clock radios..
not disagreeing with you ..I do hear you...

[thecatspjs]

good on ya OP, 

Profit is certainly important to me, but integrity is priceless..... taking steps upfront to avoid further dealings with a name-calling buyer sounds pretty sensible to me, there are some real nightmares out there, and if the buyer feedback indicated this then no $$$ are worth the carp IMO.

[pinktoedannie]

re; not wanting to deal with difficult buyers.  I had a buyer leave a negative over an item that was one day overdue - it was actually waiting collection at the post office.  I was so annoyed by his rude message and obvious intention to use the negative as blackmail (but so cleverly worded it would not be enough to get the neg removed) that I organised for the post office to send it back to me and refunded him when I knew it was on the way.

It was so satisfying. 

I let the neg stand as I don't have enough for it to matter and he looked silly anyway. 

I also researched him to find he was a struggling website start up.  When I pointed out he would not like negative press about his little business yet thought nothing of doing it to me, without even prior contact he was very grovelling and offered a mutual cancellation but I didn't bother, it is best that sellers know what he is capable of

[phorum_junkie*]

What has integrity got to do with reacting to an email sent by somebody who was convinced they were being ripped off, probably because they are not the sharpest knife in the block, an email that will not be seen by anyone else so would mean any accusations would go no further. Because one person behaves badly that is no reason to break the rules.

[springyzone]

I'm stumped as to why the person complained. If the AU dollar amount was showing and they thought that was US dollars when they bought, wouldn't the final amount on the invoice be a pleasant surprise, because it would come to less US dollars?

Maybe they just didn't look carefully when making the pruchase and got a shock to find they were buying from Australia. or maybe the postage cost startled them becasue they didn't check things out properly.

They probably are confused. I think I would just have explained you are in Australia and the listing was in Au money, and I am pretty sure I would have just accepted the money and posted the item.

It's not likely they would be buying from you again anyway, not if this purchase gave them such a scare.