the Buyer requesting a return

[ausuperbuy]

Hi, 

Does somebody know what fees do I need to bear if buyer requests a return?

So far there is a $9 transaction fees and $8.5 postage charge on my account for the item sold, then I assume I need to pay for the return postage. It seems I ended up around $30 out of pocket for no transactions. If eBay is not charging transaction fee since it's not successful, shall I be paying both ways postage fees?

[padi*0409]

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@ausuperbuy wrote:

........shall I be paying both ways postage fees?

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If it's an "item not as described" return, yes you will.

If it's a "change of mind " return no you don't pay for the return postage.

[repentatleisure1952]

https://www.ebay.com.au/help/selling/managing-returns-refunds/manage-returns-missing-items-refunds-s...