Can’t contact ebay with a return problem I am having.

I purchased some wipers that the seller claimed for my van. The seller also claimed that there were instructions.

 

I contacted  the seller and no response.

 

I started a return but was asked to pay return postage.

 

I don’t see why I should pay for return postage if the seller misrepresented the product.

 

I cancelled the return so I could start again, but I can’t. And I cannot contact ebay.

 

What can I do?

Accepted Solutions (0)

Answers (2)

Answers (2)

What reason did you put for the return?

 

Buyers do not pay return postage for an item not as described (does not match the description)

 

As far as I am aware, if you cancel a return, you can't re-open it 

 

Why can't you contact eBay?

 

 

 

As already mentioned, did you pay using PayPal?

Did you pay by PayPal?