on 01-05-2024 03:34 PM
I purchased some wipers that the seller claimed for my van. The seller also claimed that there were instructions.
I contacted the seller and no response.
I started a return but was asked to pay return postage.
I don’t see why I should pay for return postage if the seller misrepresented the product.
I cancelled the return so I could start again, but I can’t. And I cannot contact ebay.
What can I do?
What reason did you put for the return?
Buyers do not pay return postage for an item not as described (does not match the description)
As far as I am aware, if you cancel a return, you can't re-open it
Why can't you contact eBay?
As already mentioned, did you pay using PayPal?
Did you pay by PayPal?