How can I speak to a person

I need to talk to E-Bay in person 

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Answers (7)

*casey*
Community Member

I recently posted on another thread about  two reports sent to eBay - fraudulent listings for non existent  items -  listed by two different Chinese scammers . One was  still selling and  had sold multiple laptops and the other was still seling and  had sold multiple electric trycycles.

 

Within 10 minutes of my reports, the negative feedback had been removed and the listings showed

 

"This listing was ended by the seller on xxxx  because the item is no longer available"

 

The Chinese scammer sellers  are still registered and the  items remain in their  sold  items list.

............................................................................................................................................

 

 And  yet again, even though reported, the fraudulent listings  for non existent items listed by the  OP's scammer seller show :

 

"This listing was ended by the seller on Fri, 13 Mar at 1:11 AM because the item is no longer available"

 

Thousands of  $$$ worth   of multiple item listings.

 

Negative feedback  has  now started  with one buyer  receiving a spiderman figurine instead of a PC processor and one receiving earbuds instead of a  $700 icemaster.

 

Needless to say, this could all have been prevented and

 

yet again, it's another case of eBay  aiding and abetting fraud  

 

Since my last post eBay have withdrawn support  from more experienced  staff on Facebook and X.

Currently, only Instagram remains

 

 

*casey*
Community Member

So it appears that the OP  received their item , a cheap neckace, and would  "certainly buy from again"

 

In the meantime the scammer has now received 9 negative feedback,  just the beginning , from

 

buyers who have received cheap, worthless items instead of the high priced items they bought.

 

Prior to my last post on 16th March, I reported the last  remaining fraudulent  listing for  a non existent item.

 

Yet again, and it's now very obvious  what's happening, repeatedly, not a coincidence at all, that the listing shows

 

"This listing was ended by the seller on Tue, 17 Mar at 7:55 PM because the item is no longer available"

 

And  due to the  aiding and abetting of  fraud,    yet  another  7  US $ 209.99  items  were sold

 

*casey*
Community Member

And another reason for buyers to  always change "most relevant" feedback to  "most recent"

 

The scammer's most recent feedback is two negatives in the last month.

 

"Most relevant" shows one of the negative feedback way down the page, under old positive feedback from over a year ago.

 

And look  -  what an absolute disgrace  for this to be displayed !
 
Top Rated seller:
One of eBay's most reputable sellers.
Consistently delivers outstanding customer service.

 

*casey*
Community Member

I just looked at the last feedback you received from a  scammer seller

 

FRAUDULENT   LISTINGS   FOR   NON   EXISTENT    ITEMS

 

eBay's Money Back Guarantee

 

https://www.ebay.com.au/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-pol...

 

If  FAKE TRACKING has been used, you may need to  contact eBay through Social Media

 

https://www.facebook.com/ebay

https://x.com/AskeBay

https://www.instagram.com/ebayforsellers/

 

IF all that fails, you have 180 days to open a claim with Paypal

 

And as a very last resort you could try a chargeback through your bank

*casey*
Community Member

In working hours, go to eBay Help at the top of the page, follow the prompts until you reach the automated assistant then ask to speak to an agent.

 

Be warned the agents  usually  read from a script and you'll generally get the best advice here on the forum

Force air through your vocal cords and utilise your lips and tongue

mcla_2661
Community Member

If I can't speak to a human I will never deal with eBay again 

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