on 11-07-2012 10:12 AM
I left a negative feedback for a seller yesterday as the product was not as described but I now find the feedback has disappeared from both oue feedbacks, the seller is still registered. On further investigation I seem to have lost ALL feedback left that was not positive to a seller. Does E-Bay now remove feedback from both unless positive is left.
Do you always try to contact your seller before leaving a neg? So they can fix a problem if it is fixable? If not...maybe ebay have finally woken up and put a block in place that makes the buyer attempt to contact the seller just once before 'dropping the bomb'.
This is not aimed at you OP, I have no idea why you left a neg, you may well have had every reason to, but I don't understand why it is not a more difficult process than simply the click of a button. The way it is, anyone with an axe to grind can harm a sllers reputation so easily if they pur their mind to it.X-(