I sell and list my rare plants as 10 days before postage. I have been banned from selling because the customer satisfaction ratings put me

the customer feedback form says they are not happy with my postage time (they do not read that I take 10 days to prepare plants for pstage). As eBay refuse to fix their programming  (ie a flick out box, as to how long did postage take), and then wipe out the errors.  ie took 5 days instead of the ten written on the posting...I am now banned...Can anyone help.  There is no developers page.  And trying to go thru customer help is a nightmare  (the programmers are not contactable).  I program for Microsoft and google, for free as a hobby, and they always have a developers or feedback page.  And Mr Microsoft is USA too.

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