on 15-02-2021 10:21 AM - last edited on 15-02-2021 11:36 AM by luna-2304
Purchesed Ryobi batteries & charger on 14 Oct 2020 Transaction B 4020357733 on my PayPal account for $133.44
I need to know how to exchange goods for new working ones The items have stopprd working
How can I contact seller to resolve the issue
Gerald <Rempoved>
The seller is under no obligation to do anything after this amount of time.
As the items were working when you received them and have worked for some time since you have no redress via paypal either as their claims are for the condition of goods when they are received.
Go to your purchase history and change the option at the top from 60 days to 2020.
Then contact your seller to see if they will honour a warranty if there was one.
I have asked a mod to remove your email and phone number, which you have put on a public forum for anyone in the world to see
The ONLY people who will be contacting you will be scammers. Please do not give the any information, not matter what story the give you
Unless the seller was an authorised seller or re-seller, you will not be able to exchange them as there is no warranty etc
You can contact the seller via eBay messages