Wrong item has been sent to me and ebay is totally irresponsible to take any action

[vasi695]

Ordered a surveillance system value $613, and they sent a camera holder value $10.

I can't contact ebay, the platform who is responsible for the customers security, there isn't even an e-mail address to contact someone.

The seller said that there was a mistake and blablabla.... I demand a completely refund of my money.

However as it seems, no one cares about that.

Ebay= foul of sheet.

My first and last order.

[padi*0409]

The problem is yours, not eBay's.

Open a dispute under the MBG for "item not as described"

See...................easy...............

https://pages.ebay.com.au/ebay-money-back-guarantee/

Edit. DO NOT close it until you are completely satisfied with the outcome.

[sandypebbles]

So you bought from a selling China who has horrid feedback, have not used the tools given to you and blame eBay?

You need to learn how to use the site

sending an email is not the way to solve this issue

Which you could have do e in less time than it took to post something on the member to member forum that eBay are unlikely to see