log in issues

tser60
Community Member

Hi, does anyone know why I receive the following message every time I log in  '' We noticed a new sign-in on your account at ebay.com.au. Here are the details: "  This has been happening for months now. Thanks

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Answers (2)

Answers (2)

To add to what Countess has said, if you have set up your browser to clear cache and cookies at the end of each session, log-in problems can occur.

  • You may be using a VPN, private browser or some other anonymised means of surfing the web.
  • You may be logging in from different devices at times.
  • Your IP address may change often; this is because your ISP will have a range of IP addresses, and the address will change without your even knowing.
  • It might be eBay glitches.

 

Unless the messages indicate a log-in that is definitely not you, it should not be a matter for concern. Of course, it does pay to have a strong password that is unique to your eBay account. (Every password should be unique and strong.) Change it if you have concerns.