why do I sometimes get a message from EBay to say that there has been a new log-in device, same pc

[colcam42]

Several times now I have received an email from EBay to say that there has been a new device logged onto my account. It gives an approximate near enough local area. But I know it was me and I am using the same Laptop. I was wondering if updates to Firefox or to Windows 10 is causing this. Fortunately, when it has occured, I am the user logging on.

Not a big deal up to now, one day it might be someone else and it is good to know that we are being watched over. Just want to know why if I can

Colcam

[ownitbaby · Accepted solution]

because the way ebay have there securty rigged is ridiculous. I get the same message EVERY time I log in - and I've been using the same computer and browser in the same office for the last 10 years.

The problem is you restart your modem, or turn off your system at night, when you restart. your ISP shifts your account to a different geographic location - this is normal security operating proceedure for ISPs in many countries (like Australia). Ebay sees this as a log in from a different location and flags it as unusual log in activity.

It's a riduculous way to 'ensure security;' because those so-called security warnings are becoming far more annoying than any spam I receive....facebook and instagram security worked the same way for a while - thank god they fixed the problem at their end - lets hope that the code monkeys at Ebay wake up and do the same.

[colcam42 · Accepted solution]

My wiFi stays on all the time, but I suppose the answer is something like that. Funny enough, it hasn't happened for a couple of weeks.

[papermoon.lady · Accepted solution]

Yes, it often happens if you change browser, and not only with eBay. It also happens with Gmail and other sites. I usually ignore those messages. 

Oops, an old thread that was catapulted to the top? And not the only one today...

[klinkwil]

If ebay does not fix this problem very soon then do what I am considering. find another seller site and dump ebay. I get these messages every time I log on. Same laptop, Modem not restarted. Just slack management on ebay's part. I use ebay a lot but am getting very tied of these emails.

[sandypebbles]

See ya eBay do not read here and do not care if you leave. They will not even notice And it is not an issue 'unique' to the eBay site anyway

[twyngwyn]

....sadly, it is becoming more & more frequent

[sandypebbles]

Had exactly the same thing today with my FlyBuys and Everyday Rewards accounts

Not new, nothing updated/re-booted/cleared etc or any actual reason for it

So I don't think it is an 'eBay' thing so much as 'websites' in general where log in is required 

[katistrophik]

Not really sure, if you change browsers maybe this may cause it, although it ihas never happenned to me.

Are you sure it is from eBay, not some scam?

So long as you never give information if it is requested it will be okay, I would change my passwrod just to be on the safe side.

[colcam42]

Thanks, Its a noreply email, not asking for anything, just informing me.