on 11-08-2013 05:29 PM
Can somebody please give me some info on click and send please.
I have registered for C & S and have bought some satchels, but what do I do now? Sorry for the dumb question but I have not sold anything that requires a satchel delivery for a long time, so I have no clue.
Baby steps.....please.
Thanks
Char
on 12-08-2013 10:26 AM
the click and send tutorial is quite painless
http://auspost.ebay.com.au/pdfs/Click_and_Send_Step_by_Step_Guide_Dec.pdf
basically, you should have ebay satchels, 500g and 3 kg, they have a plastic window where you can insert a packing slip
sign in to click and send
request import ebay item - it will pop up with the item you have sold
it fills in the addresses
choose your method, for example, for 500g satchel use the code 39712
keep clicking and clicking and clicking to confirm
pay by credit card or paypal
print out your label
pack your satchel and seal, insert the label, take it to the Po, they will scan it and give you a receipt
on 12-08-2013 08:37 PM
You do need to be careful of the addresses - often a member will put in suburb, city. Which will put the city in the suburb box and generate an error because the postcode doesn't match.
Also if they think they live in a suburb and AP think they live in a different one. In those cases, I do a search for street number, street and postcode (or suburb) to get the correct address. Otherwise you cannot complete the form.
on 12-08-2013 09:24 PM
Thanks to you both for your input It's much appreciated.