Calculated shipping not working

recently i have been unable to post new items for sale as the shipping system is broken for me. its automatically adding weight and size of 25kg 200g 18cm X 16m X1 cm with a message below saying "These details are an estimate based on listings like yours: 25 kg 200 gm, 18.0 x 16.0 x 11.0 cm" 

 

the items I sell are always max of 500g 20X20X20cm so I don't know where its pulling these numbers from. 

I change the details to be correct and then attempt to change from flat rate to calculated but there is no services selected and no primary service to add.

postage 1.pngpostage 2.png

i have tried this on different browsers and my phone rather then my computer but same issue. i have been able to put a few items up if I wait till later in the day sometimes making me think its a server side issue but its really odd and would apricate any help i can get on this matter.

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Calculated shipping not working

for anyone else having this issue ebay support worked out a workaround for me and that is to use a custom postage policy, can be created here : https://www.ebay.com.au/bp/policyoptin 

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