I keep getting this message when i try and list something. Attention

[cmperf]

I keep getting this message when i try and list something, whats the problem?

Attention!

We've noticed some activity on your account, and we need your help in verifying some information. We're sorry for this inconvenience, but while we're working things out with you, you'll have limited access to list new items on eBay.

Please proceed to your my eBay and follow the steps outlined in the email we sent you. Thanks for your attention to this matter!

[cmperf]

and I've nver recieved an email.

[kopenhagen5]

Your account is down to 62% in feedback.

And you haven't sold anything within the past year so you will need to verify the account again as well as having selling limits.