on 22-05-2020 09:54 AM
When I download the eBay CSV file, some buyers have missing eBay Virtual Tracking Number (eVTN) as they have typed in their address on the address 1 line. Where can you find the eVTN for that customer?
22-05-2020 10:00 AM - edited 22-05-2020 10:01 AM
Buyers do not type anything. eBay's system does it all.
I wouldn't bother - it makes no difference to AP's tracking. It seems to be something between eBay and AP. A lot of sellers don't use it, especially if hand writing addresses. And it can corrupt the actual address if 2 address lines are used by the buyer, a common occurrence.