eBay Help
Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Resolved! Ebay cyber attack??!!!

Is anyone else having issues selling this week?Over the last week I've had numerous buyers trying to purchase items from me. When they try to buy a message comes up at checkout and it says, "the seller is unable to post to your location". They are do...

Can't cancel and order? Please help

HiHoping somebody can help. I've been selling on ebay for 18 years and today I'm having trouble.I sold an item and was about to post but noticed buyer didn't pay for postage and instead selected "free pick up" but he lives interstate! So no postage p...

Afterpay not working ... ?

I've been trying to make purhcases on eBay through Afterpay on numerous occasions, but keep receiving e-mails saying I have to resend my payment, it's getting frustrating because I have contacted Afterpay and they have no resolution. Is anyone else e...

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  • 10266 Views
  • 25 replies
  • 4 Helpful

Resolved! How to track my order?

Hi, I have purchased an electronic hair remover on 11/07/2022. Also I couldn't able to track my order and delivery date continuously becoming longer.

User avatar by • Community Member
  • 444 Views
  • 3 replies
  • 0 Helpful

unable to leave feedback today

I tried to leave feedback for an item. I click on positive. It automatically fills in some **bleep** comment, which I cannot delete. The submit button is greyed out, so cannot leave feedback even with the pre-filled garbage.I am using Firefox browser...

User avatar by • Community Member
  • 214 Views
  • 3 replies
  • 0 Helpful

Resolved! Seller had an item for sale that was already bought and didn't update the listing.

I bought a PC from a seller who didn't update the listing (it had already been sold). Thankfully he cancelled the order and has requested a refund to me. Do I have to do anything on my end to get the refund? The transaction was by card and not Paypal...

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  • 152 Views
  • 3 replies
  • 0 Helpful

Resolved! Feedback narration pre-filled

I am trying to leave positive feedback for an item I have received - as I have done many times before. But I find the field where you can normally type your own words (e.g., "item as described, sent promptly ... etc") is prefilled with words that som...

User avatar by • Community Member
  • 167 Views
  • 1 replies
  • 0 Helpful

New items for sale showing as 'used' in search

Hi I'm hoping someone can help! My new item listings are showing up google search as 'used'. I have double checked and all are marked by myself on my listing as New without Tags. Does anyone know how to correct this please? Am i missing a step or som...

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  • 211 Views
  • 0 replies
  • 0 Helpful

Ebay keeps adding a 1 on the end of my bank account

So yeah as stated every time I've tried to set up my account through eBay at the very end of adding a bank account for payments it adds a 1 on the end of my account number, I've looked all over the internet for a reason as to why this would be happen...

User avatar by • Community Member
  • 225 Views
  • 3 replies
  • 0 Helpful

Not getting feedback

I am wondering if there is a technical issue. For the past six or seven items I have bought off eBay, I have not received any feedback from the sellers. If it was just one or two, I'd not worry, but it does seem odd that a whole bunch in a row haven'...

User avatar by • Community Member
  • 897 Views
  • 13 replies
  • 0 Helpful

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