eBay Help
Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Afterpay not working ... ?

I've been trying to make purhcases on eBay through Afterpay on numerous occasions, but keep receiving e-mails saying I have to resend my payment, it's getting frustrating because I have contacted Afterpay and they have no resolution. Is anyone else e...

User avatar by • Community Member
  • 10195 Views
  • 25 replies
  • 4 Helpful

Resolved! How to track my order?

Hi, I have purchased an electronic hair remover on 11/07/2022. Also I couldn't able to track my order and delivery date continuously becoming longer.

User avatar by • Community Member
  • 428 Views
  • 3 replies
  • 0 Helpful

unable to leave feedback today

I tried to leave feedback for an item. I click on positive. It automatically fills in some **bleep** comment, which I cannot delete. The submit button is greyed out, so cannot leave feedback even with the pre-filled garbage.I am using Firefox browser...

User avatar by • Community Member
  • 208 Views
  • 3 replies
  • 0 Helpful

Resolved! Seller had an item for sale that was already bought and didn't update the listing.

I bought a PC from a seller who didn't update the listing (it had already been sold). Thankfully he cancelled the order and has requested a refund to me. Do I have to do anything on my end to get the refund? The transaction was by card and not Paypal...

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  • 143 Views
  • 3 replies
  • 0 Helpful

Resolved! Feedback narration pre-filled

I am trying to leave positive feedback for an item I have received - as I have done many times before. But I find the field where you can normally type your own words (e.g., "item as described, sent promptly ... etc") is prefilled with words that som...

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  • 163 Views
  • 1 replies
  • 0 Helpful

New items for sale showing as 'used' in search

Hi I'm hoping someone can help! My new item listings are showing up google search as 'used'. I have double checked and all are marked by myself on my listing as New without Tags. Does anyone know how to correct this please? Am i missing a step or som...

User avatar by • Community Member
  • 209 Views
  • 0 replies
  • 0 Helpful

Ebay keeps adding a 1 on the end of my bank account

So yeah as stated every time I've tried to set up my account through eBay at the very end of adding a bank account for payments it adds a 1 on the end of my account number, I've looked all over the internet for a reason as to why this would be happen...

User avatar by • Community Member
  • 217 Views
  • 3 replies
  • 0 Helpful

Not getting feedback

I am wondering if there is a technical issue. For the past six or seven items I have bought off eBay, I have not received any feedback from the sellers. If it was just one or two, I'd not worry, but it does seem odd that a whole bunch in a row haven'...

User avatar by • Community Member
  • 870 Views
  • 13 replies
  • 0 Helpful

What causes the 'No healthy upstream' error. I can't bid on anything or even see these items in full

I have been trying to use eBay today but I keep getting an error saying 'no healthy upstream'.I haven't been able to bid or anything and it is quite annoying, as I need to get something quickly for a conference I am putting together.When will this be...

User avatar by • Community Member
  • 58390 Views
  • 7 replies
  • 1 Helpful

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