[LIVE] Buyer’s images will now be displayed with their feedback.

[au_news_team]

Images being displayed with feedback has become standard on most online shopping platforms. They help add credibility to reviews and allow other buyers to see your item in action. 

Any images buyers submit with their feedback will now be displayed as per the screenshots below.

 

When does this change apply?
For now, this only applies to multi-quantity listings and only sellers will be able to see images in their own feedback. This change started to ramp on 8 November, all sellers have now been enabled and should see the above experience. 

Why is eBay making this change?

From testing this change, we know the majority of photos submitted by buyers are associated with positive feedback, similar to what we see with text-based feedback. While buyers will not yet be able to see the images, we’ll update you as we expand visibility for this feature. 

What do I do next?

• We’d love to hear about your experience with this new feature! 
• Visit the FAQ page to get your questions answered →