An item I bought has broken but the seller is no longer a user?

[watto10.2007]

I bought an OZ 62cc Post Hole Digger and the starting chord has just stopped working. I was going to contact the seller to see if it was covered by warranty but This Seller is no longer a user is now on Ebay when clicking on the Seller. 

What are my options now as the Posthole Digger no longer works and if it needs a new Starter I have no idea where to buy one if the warranty is not honoured?

Cheers Jim

[enigmabear]

If it was not an authorised seller/re-seller, there is not warranty (even if the ad claimed there was one)

IF it was a authorised seller (rather than just a regular/private seller) they might have a website where you can contact them

No idea where you can buy one, but maybe somewhere like Bunnings could advise

[kopenhagen5]

Only thing I can suggest is to search for the same item then see if another seller has the part for it.

This is the problem when buying unknown name brands.

Most of them are rubbish designs and poor quality materials.

And very little warranty or back-up parts.

[padi*0409]

If you have a local mower/small engine repairer try them, it shouldn't be too difficult to fix a broken starting cord.

[lyndal1838 · Accepted solution]

There is a good chance that you will lose the paypal dispute.

Paypal is not an insurance or warranty scheme.   The refund is supposed to be for the condition of the item when it was received by the buyer, not what happened after it was used for any period of time....especially using it for 6 months.

You should do as Padi suggests....get it repaired at your own cost.