on โ08-06-2021 03:27 PM
Just wondering if you guys (especially from Victoria) still received parcels from Australia Post during the past month? I got 2 items from China where tracking status say they have
arrived at Destination Airport (or Australia, Arrived at Facility) since end of April, but now it's early June and I still haven't received the items. Are Australia Post women/men still working or they are missing in action due to lockdown? Thanks. Cheers.
on โ08-06-2021 03:46 PM
'Arrived at Destination Airport/ Facility' usually means the airport in China, as far as I know.
No problems with AusPost here in Melbourne. Letterbox deliveries are only every 2nd day.
If your parcel is not arriving, open a case for item not received as soon as it allows.
A Chinese seller may try stalling tactics. Or ask you to close the case.
Don't fall for it. Once closed you can't re-open it.
Don't close it until you have your refund or the item.
Don't let the case time-out. You will lose.
Ask ebay to step in as soon as it allows.
on โ08-06-2021 04:29 PM
Thanks for your reply.
The prob is I bought these items in mid April and their end of Estimated Delivery dates are in early Jul that means I can't open "item not received" cases until then and by that time I can no longer leave FB.
on โ08-06-2021 04:54 PM
Bought mid April with delivery early July?
I wouldn't have bought.
My guess is the seller has horrible feedback, and you should have run a mile
Feedback will mean nothing to a high volume seller who has a lot of negs anyway
on โ08-06-2021 05:12 PM
Most items from China seem to have a delivery frame of up to 2 1/2 months at the moment (if the seller uses economy). ๐
on โ08-06-2021 05:16 PM
Thanks. I haven't bought since pre-Covid from China.
I mostly got delivery within 3 weeks from favourite sellers.
on โ08-06-2021 05:18 PM
Yes, I remember the good old times when items from China arrived in 2-3 weeks!
on โ08-06-2021 06:14 PM
Seller's FB is actually not bad (%98+)
I bought these items in mid April and Estimated delivery Thu, 13 May - Fri, 02 Jul...
Usually I received my item within 3-5 weeks but not this time with these - not sure if they have been lost or delayed by Covid.
on โ08-06-2021 06:55 PM
@spider_xo wrote:Seller's FB is actually not bad (%98+)
If it's a high-volume seller then anything below 99.5% feedback would start to give me warning bells, especially if many of the negs are for non-delivery of items.
on โ08-06-2021 08:11 PM
I think it is hit and miss these days. I have had some things arrive from China in the usual three weeks, while for some other items I have been waiting months.