Did ‘request a call back’ days/ hours change?

Hi everyone,

I’m just wondering if eBay’s customer service ‘request a call back’ hours/ days have changed.

 

Last weekend (October 20th) I was able to request a call back on Sunday evening at 10pm. Today (October 27th), the following Sunday, I attempted to do the same and it’s no longer an option and says it’s only available from 9am to 6pm Monday - Friday.

 

Has there been a change in the last week?

 

Just wondering if something has changed specifically for my account or if this is the new “norm”.

 

It’s a shame. I really liked the flexibility of being able to get a call back any day, any time.

 

Thanks!

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Did ‘request a call back’ days/ hours change?

I have only ever known them to be 'available' during normal business hours sorry 

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Did ‘request a call back’ days/ hours change?

For some reason I thought it was till 8.00pm  M-F

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