False Advertising

[flicksfashionandfiction]

I sold an item with the incorrect size listed. Buyer has asked for a refund and has also left negative feedback and has not given me the chance to give a refund or explanation. He is saying that it is false advertising when it was an innocent mistake and not deliberate on my behalf. Any thoughts. I have asked Ebay feedback removal.

[twyngwyn]

not on this account....what's the item number?

[twyngwyn]

Sadly, mistakes happen and sometimes we (sellers) have to wear it. You have asked for f/b removal....they will only remove it is f/b is inappropriate (breaking rules).....don't sweat it....just move on.....1 red dot won't hurt, unless it's a new account

[flicksfashionandfiction · Accepted solution]

Thanks, Ebay did remove the feedback.