How to open a new return case after closing an incorrect one?

[jessie70xia]

I received an item that broke out of the box, so I contacted the seller for a refund. He agreed to one on the condition that I change the return reason to "Doesn't fit". I couldn't find a way to change the reason in the return case so I thought I could just close this case and open a new return case, but once I closed it, the item disappeared from my purchase history, and now wouldn't let me open another case. Now I'm scared that the seller wanted me to close the case to avoid going through proper channels. Is there anything I can do?

[repentatleisure1952]

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@bar997834 wrote:

I payed by credit card

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In that case open a payment dispute.

And stop replying to old posts.

[repentatleisure1952]

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@bar997834 wrote:

I've been ripped off $719 for a model car the seller was paid and messaged me and said he's not sending it eBay won't help the scamming **bleep** has my money and won't give it back and he's relisted it again for sale it's bull**bleep** the sellers have all the protection from eBay and the buyers who pay their money for items don't they can all get **bleep**ed no one's getting the chance to do it again I'm not buying anything off eBay again most of the stuff is **bleep** anyway I'll buy stuff locally where I can go to the person's house look at it give them the money and take the item or if I don't like it leave it

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Fgs... just stop  with the false information.

YOU had the protection that eBay provides yet decided to close the case.

Take some responsibility for your own failures.

[sandypebbles]

You were not ripped off

You closed the case, which told eBay you were happy with the outcome

Abuse all you want

You had buyer protection, you chose to forgo it. Your choice

You don't get to do your own thing and then expect eBay to cover you anyway

No matter how many times you post the same thing

eBay are not going to have any idea if you use the site or not

[*casey*]

"the seller told me after I payed for the car that he's not sending it he's got that money"

It is still showing in the seller's sold items but your feedback mentions the seller 'cancelled ' it on or after the 6th September.

If the seller cancelled the transaction, you would be refunded.

The payment would go to your original funding source and could take several days to show.

IF this is what happened, have you checked  for the refund ?

[kh-bernard]

Hi bar997834,

Posting on a thread that is over 6 months old is not allowed. Kindly start a new thread, as this one will be locked