Hi. I had my eBay account hacked recently and my email address is no longer recognised - oops! I followed direction on the eBay website for a hacked account where a logon cannot be achieved. It directs to contact eBay immediately however provides no means to do so. Following 'email' or 'call' options just led back to the logon screen which I cannot access.
I opened another eBay account to see if I could somehow get help through that means. This proved fruitless as no phone contact is listed and the email facility is no longer available. In short it appears that there is no way to contact eBay to get my original account unlocked and the hacking resolved. That account has active purchases and other activity ongoing. I have lost confidence in eBay and it's security systems. Chat with the Community seems to be my last source of information.
Any ideas to resolve this, before I abandon my ebay accounts and change my bank card, would be great fully received.
Thanks,
Steve
AUS
