Postage label not working

aha-3616
Community Member

Hello.

 

i have tried both my phone and laptop, the app and website, and nothing is working. I have like fifteen orders I need to post, and I can’t create any labels at all. I’m stressing out and not sure if it’s just me having this issue :((

 

“something went wrong and we weren’t able to generate the label”

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Re: Postage label not working

I am having a similar issue with my eBay integration with my MyPostBusiness account.  Apparently there is an issue that they are trying to resolve.  I navigated to the eBay Help page for Labels, addressing and packaging tips and it states at the bottom with a red exclamation mark:  "If you're having trouble using certain areas of our site, please try again later.  We're looking into it now and will have it fixed soon."

 

I don't know if that is always there.

I cannot find anything else about any issue except your post.

Hopefully whatever it is will get resolved soon.

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Re: Postage label not working

Not just you. I can't connect my ebay account to mypost business.

 

"Oops! Looks like we had some trouble connecting to your eBay account. Please try again"

 

on eBay postage there's a message that says "Please be aware that Australia Post is experiencing issues at the moment. We apologise for any inconvenience and if affected, ask that you try again later."

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Re: Postage label not working

Down detector says eBay worldwide has been down for over 5 hours

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Re: Postage label not working

Was down when I tried to log in about 5 this morning

 

Was still down when I tried to log in again about half an hour ago

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Re: Postage label not working

All the changes to our stores should be happening today…..what a mess!

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Re: Postage label not working

Hi, I am sorry, but what changes to our stores are happening today?

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Re: Postage label not working

Unable to send so have taken screenshot: 

IMG_1601.png

 Look for this thread in Selling

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Re: Postage label not working

I’ll bump that thread so it’s at the top 🙂

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Re: Postage label not working