Print return label not showing

[cyberdolls]

As a buyer, I need to return a faulty item, but there is NO “Print Return Label” option showing on the return status page, only ‘Mark as sent’, 

VERY FRUSTRATING!

[kopenhagen5]

Has the seller agreed to the return and sent a label ?

[cyberdolls · Accepted solution]

Yes seller ageeed to the return, but wanted me to post back the faulty item, then he would refund shipping and purchase.. 

But there was no option showing to print the Ebay shipping label..   So today I contacted Ebay and they will email me a prepaid label and charge it to the seller. So that has resolved the problem for me, phew!

[copperb-93]

How did you manage to contact ebay to get a label sent to you?  I've looked everywhere and can't find the option, nor can I actually speak with someone appatrently.

[davewil1964]

Because FOUR YEARS ago, eBay had an active phone number and an active call centre. 2 things that aren't available today.