Product Recall

What do I do if Seller can't be contacted? Have received a Product Safety Recall (cease using product immediately) and need to return item for a refund. I've tried the "Bot", I've tried contacting Seller (keep receiving returned messages with Red exclamation marks) and I've tried ringing eBay. I'm hoping someone can please help me ๐Ÿ™ 

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Product Recall

What is the item number?

Who contacted you?

Is the seller still registered?

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