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Payouts on hold due to pick-up not posting

Hi Ebay community.I recently sold items on Ebay and buyer called me to arrange local pick-up rather than posting. I had already printed the postage label and I can't find where I can change/cancel postage and select local pick-up. My funds have been ...

$80 promotional offer for new eBay Plus subscribers

Hi there, I received an $80 promotional offer on 14 October 2022 if I signed up for eBay Plus. So I activated the offer then signed up. After the free 30-day trial, I started paying the eBay Plus fee on 3 December 22. However, I never got the $80 vou...

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  • 4 replies
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Refund wrongly issued

Hi, I recently sold an item and the package went to a wrong address. The buyer raised an issue so I sent her a new one and I have had good communication with her. The new item is on its way and I have tracking to show its nearly there. Now eBay have ...

Resolved! Sent Copper Ring instead of 925 Stg. Silver as item listed

I bought 2 separate 925. STG Silver square rings from a Seller in Jaipur, India and bothTransactions were fine but Items took over 6 weeks to arrive both times. Then I orderedanother same Ring to complete my Set in October. Item arrived after about 6...

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  • 2 replies
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Selling template..ebay thinks i am in usa not australia

Ebay has changed the template for selling yet again and during the process it seems, has made me a resident of USA even though all my information shows I live in Australia...it has messed up the shipping options and I can't change all the Fedex and s...

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  • 171 Views
  • 2 replies
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promotionXMASHG

i should had gotten a $20 discount but i didn’t, can anyone tell me why? i brought a rice cooker $309 using this code but ebay didn’t give me the $20 discount. i am in australia and this is meant to be the christmas promotion.    

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  • 312 Views
  • 9 replies
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Resolved! Return an item

I am an Ebay Plus member. I purchased an item and the photo of the item was not what was sent. I contacted the seller and he offered a 20% discouint refund. He then offered 60% and then 80% none of which I accepted. He then refunded the lot. I want t...

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  • 224 Views
  • 5 replies
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Has eBay feedback policy changed ??

A few months ago I received a negative feedback which was a product review.I complained to eBay as the feedback policy stated that feedback reviews are not to be about the product itself.Ebay customer service accepted this and the feedback was remove...

How do I get my credit balance back?

For the past 3 months I have been getting a credit balance of $11.64 on my eBay invoice, now a letter telling me it will be no longer valid if I don't take action. I contacted the online help, and was directed to a site that wants my CC details, $2 u...

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  • 200 Views
  • 5 replies
  • 1 Helpful

didnt receive an item i paid for

Hi Ebay MemberI purchase some sneakers as a guest, paid for them but they ave bot arrived. When I went back into the order number the message said that the item is no longer listedPlus the seller has not returned my messages This purchase as a guest ...

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  • 201 Views
  • 4 replies
  • 1 Helpful