Ask a member

Resolved! How to submit proof of delivery to release payment?

I am a new seller. I have sold two items, for which the buyers have paid. I have sent the items by Australia Post and I have tracking proof of delivery. I see that eBay has the monies scheduled for release in 10- 12 days. How do I submit the POD that...

adding photos help please

I have photos on another app and can't drag and drop. I download and then upload and they are the wrong size. I tried getting notification on my phone to load from there but I don't get one. can anyone help please

Payment on hold

Hi everyone, I’m hoping someone can help with my question. I’m a new Seller and have just sold an item. The Buyer has paid but the payment to me is ‘on hold’. I’ve read in the help articles eBay can keep payments on hold for up to 30 days for new Sel...

Contacting ebay

Please someone help me, I am trying to contact eBay over a situation that their prompts can't help me with. I've tried everything that I know and I just can't get through to them. Desperate.Kerry.

I suddenly cannot see sold items from my favourite sellers?

I am recently unable to see sold items, from sellers.Can anyone help please?

Resolved! Hello, how do i contact an ebay representative?

Hello, can someone tell me how i c an speak to a ebay representative on the phone. Any advice is much appreciated. Cheers

Contacting a seller

How do I contact a seller a purchased a garage door opener from in Feb 2023? The details are as _ Time placed 20 Feb 2023 at 11:16 AM Item info Automatic Roller Door Opener Powerful 1200N Motor Garage 22m2 Rolling OZ AU $189.00 Unit price AU $189.00 ...

Postage labels

For some reason, I was charged twice for a postage label. Impossible to get help from eBay now – just a chat bot. Tried getting through to the “manage postage labels” page but it just says that that page is down at the moment.

Resolved! Can inadequate sellers be blocked or put on a "black list" or similar?

I have had a number of unsatisfactory experiences dealing with sellers with regard to best offers recently and I want to be able to ensure that I don't have to encounter them again. Can inadequate sellers be blocked or put on a "black list" or someth...

I got sent a package from them that I didn’t order, should I be worried ?

Im not sure how I got this package with full face snorkels in every colour

Ebay ... not the Seller processed the incorrect refund amount and now they can't be contacted

Totally frustrated now. Can't get past the virtual assistant. The phone number doesn't connect to a person. The seller authorised a discount due to the wrong item being received and sent me the instructions of what they sent to ebay to process. Ebay ...

To return item

I have recently purchase massage chair Homasa through Ebay .Difficulty to return it as dont like the item .As difficulty to find receivers contact number and email adress. Item number is WF-LK1-TS1-GRAY if anyone knows any clue around it please let m...

refunding

i sold a small bench press for weight lifting specified it was a demonstrator had some small indentations from demonstrating and the buyer bought this now wants a refund as i stated on the add it was a demonstrator

Resolved! Unfair treatment from eBay with regards to account

Hi all, I started a seller account with eBay a while back. After about 2 months, I requested for an increase in the selling limits (am on 50). eBay told me they couldn't do this because 'I was not in charge of my inventory'. Basically they said I was...

unwanted listing

why do i still get notices of ORDER SENT long after i have clicked on HIDE ORDER after leaving feed back . I have requested help with this problem before but information from ORDERS SENT keep appearing on my ebay pages some from over 24month ago. Ple...

eBay

More Knowledge. More Possibilities.

Announcements

The eBay for Business YouTube Channel

Seller News: April 2025

Forum Posts