Refund

I sold a dress mid December.  Item was delivered and buyer asked for a refund which I accepted telling them once dress was returned I would refund in full.

 

There was  no communication from buyer and on the fourth of January they opened a case. There was no communication and EBay sent me an email saying case was closed as there was no communication from the buyer. Today I received a cheap and nasty little black dress back not the white dress I sold them and eBay have refunded the buyer. What can I do

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Re: Refund

I'm so pleased!

 

Thanks for posting the update. This helps other eBay members who come here looking for help in similar circumstances, giving them reassurance that a win is possible.

 

 

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