on 20-01-2020 07:50 PM
I sold a dress mid December. Item was delivered and buyer asked for a refund which I accepted telling them once dress was returned I would refund in full.
There was no communication from buyer and on the fourth of January they opened a case. There was no communication and EBay sent me an email saying case was closed as there was no communication from the buyer. Today I received a cheap and nasty little black dress back not the white dress I sold them and eBay have refunded the buyer. What can I do
on 22-01-2020 09:45 PM
I'm so pleased!
Thanks for posting the update. This helps other eBay members who come here looking for help in similar circumstances, giving them reassurance that a win is possible.