Returns and refunds

Hi there - would appreciate your help . Have returned an item to a warehouse . The seller agreed to a refund. However in the meantime my credit care details have changed ( spam) and so refund cannot be put through to the old card number (by which it was paid for) . I have been told I need to contact ebay . Does anyone know how to guide me through this . I am not sure how to get through to ebay . Many thanks
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Returns and refunds

imastawka
Honored Contributor

\To update your details, go to My Ebay > accounts > payments

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Returns and refunds

Did you pay via PayPal? If so, make sure you update your card details in PayPal.

 

Otherwise, contact eBay via Live Help: link is at the bottom of every eBay Help page. Direct link to make it even easier: https://www.ebay.com.au/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-pol... (click more, and โ€œcontact an agentโ€, but youโ€™ll need to wait until 8 am tomorrow.

 

 

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