- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ02-06-2024 09:06 AM
I have sold an item on eBay.
EBay notified me to post it but I havenโt received an email with confirmation or
an address to post to. I also have not received payout of funds.
What do I do?
Solved! Go to Solution.
Accepted Solutions
Sold item
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ02-06-2024 03:52 PM
Select view order details to get the address to send to.
eBay's emails sometimes has problems.
Sold item
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
โ02-06-2024 09:13 AM - edited โ02-06-2024 09:15 AM
Go to sold items in eBay and look at the order.
If the buyer has paid then you can post.
There should be the address to post to and send.
Otherwise you need to wait for the buyer to pay.
You will have a hold on funds if you are a new seller.
(Looking at your sold items, you have sold before so would now how eBay works)
Sold item
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ02-06-2024 09:15 AM
You need to post within your handling time and not wait for the funds to be paid out
Did you fully complete sign up to Managed Payments and be verified to sell before listing?
Have you read up about the holds on your funds, they are usually 30 days for new sellers
Sold item
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ02-06-2024 09:20 AM
I am not a new seller.
I have not been given an address to post item to.
Sold item
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ02-06-2024 09:28 AM
Thank you.
I looked in sold section.
Icon says โBuyer Paidโ send now.
There is no pic of my item in the sold section.
I have not received email with address.
I am asked to โLeave Feedbackโ
Sold item
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ02-06-2024 01:27 PM
If itโs been some time since you last sold, you are now classed as a โnew sellerโ.
Are you verified for Managed Payments?
https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792
You need to post out the item by the date specified in your postage & handling terms. If you donโt, your account will get a black mark, and in addition eBay wonโt disburse the funds to your nominated and verified bank account prior to that, and there will be the additional โholdโ period as well.
Make sure you are fully verified (both bank account and ID) as required, or youโll never receive your funds.
Sold item
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ02-06-2024 03:52 PM

