on 01-04-2019 01:31 PM
Hi Instead of positive feedback i clicked negative feedback can you help to to change the fedd back.
on 01-04-2019 01:38 PM
We are not eBay here, just buyers and sellers like yourself. Send a message of apology to the Seller and ask them to send you a request to change feedback, when you agree then you can change it.
on 01-04-2019 01:40 PM
01-04-2019 01:45 PM - edited 01-04-2019 01:46 PM
It's up to the seller to send you a feedback revision request. BUT if you have a dispute going through with eBay for the damaged item, I would not revise it until the seller has satisfactorily fixed the problem with a refund. (Don't go for a replacement - you'll probably never see it)
DO NOT close any dispute until you've got the refund - you can't reopen them - and Chinese sellers are renowned for giving worthless promises to get you to do what THEY want you to.