Complaining after leaving feedback

Bought a motor (new) from the description on their ebay site. Thought it was right so left feedback and when went to attach it to the pump was incorrect size. Advertized it was 20mmx50mm but it was 19mmx58mm. Having trouble with communication with the said company as they say they don't have a phone to call so keep getting messages. Have complied with  what they were after re photos etc.

Very frustrating

View Entire Topic
lyndal1838
Honored Contributor

Leaving feedback does not prevent you from opening a dispute for Item Not As Described.

 

If the seller does not communicate satisfactorily you should open a dispute to get a refund.